Reviews

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Parking:

Amenities:

Posted On: 9/22/2019

All Good

Great community and staff. I have had zero problems since moving here in February, any maintenance requests have been handled right away. Grounds kept up very well, and the location just doesn’t get any better. Plan on living here a while.

By: Joe Roth Verified Resident

Source: Property Site Read Property Manager's Response

Thank you so much Joe! We really appreciate the review and love to hear that you love the community as much as we do. Please let us know if there is anything you need!

Posted On: 11/2/2018

5 stars!

Literally such good maintenance and staff! Anytime i have an issue they fix right away! 10/10 recommend this place!

By: Miranda Verified Resident

Source: Property Site Read Property Manager's Response

Thanks Miranda! There service team takes a lot of pride in their work. I will be sure to share this with them. Have a great weekend.

Posted On: 10/8/2018

Move in experience

Kayla at the leasing office is so amazing! She helped with a very unique move need that would take a bit to explain but made it so stress free. My husband and I have been here 3 days and can’t relay enough how much we love it!! Have already met several neighbors and they are so friendly and welcoming. So pet friendly. Love the area and there’s a park right across the street. The price for our 2 bedroom home can’t be beat for this area. I’m so excited about settling in and calling Seven Trails my new home. By the way wonderful amenities with pools, exercising and relaxing. Just wonderful. Thanks Kayla you’re the best!

By: Rita Bruno Verified Resident

Source: Property Site Read Property Manager's Response

Thank you so much Rita! I will make sure that Kayla is aware of your compliment!

Posted On: 9/10/2018

Onward!

Our experience at this complex was a good one. We had very nice quiet neighbors. The townhouse was very roomy but could stand some updating. We left because we bought a house. We dont want to climb those stairs anymore. The moving out process was made very easy for us because of Terri. She told us everything we needed to do and she was so nice and friendly. We thank you for all you have done for us over the years.

By: Vonda Wilson Verified Resident

Source: Property Site Read Property Manager's Response

Thank you so much Mrs. Wilson. We enjoyed your residency and hope you enjoy your new place! We will miss you.

Staff:

Posted On: 8/15/2018

Staff

I have recently moved into a townhouse in seven trails and Melissa has been great to work with. She has made me feel informed about everything with my move in process and has gone above and beyond to make me feel welcomed here. All of the staff are very helpful and kind as well. Everyone gives me the answers to all my questions and is so very nice. I appreciate each and everyone of them. I am so glad I choose Seven Trails as my home!

By: Candace Rascher Verified Resident

Source: Property Site Read Property Manager's Response

Thank you so much Candace! Please let us know if there is anything you need and we are very glad you chose Seven Trails as your new home.

Location:

Posted On: 2/15/2018

Really?

I've lived here for 3 years and just renewed my lease for a 4th year. As far as the apartment community, office staff, noise levels, I have no complaints. On the other hand, the rent goes up every year and now they are charging for garages, too, when they never did before. Also, I was looking online and saw that they are advertising the SAME EXACT apartment that I have, EXCEPT that it has been updated with newer kitchen cabinets and hard wood floors (while my kitchen cabinets are so old that I have had to have 2 of the doors put back on because they fell off and my carpet is old, stained and needs to be replaced) for about $200 less than I just renewed for. They do this to attract new people to the apartments....What about showing some loyalty to people who have already been here for years? IT'S JUST NOT RIGHT!!! I definitely WILL NOT be renewing next year. I can find a single family house for less rent!

By: Anonymous Verified Resident

Source: Property Site

Thank you so much Candace! Please let us know if there is anything you need and we are very glad you chose Seven Trails as your new home.

Posted On: 11/17/2017

Furnished Apartment

My family and I rented the furnished apartment for a few months while we were building a house. It was such a convenience to have everything you need there already, and not have to worry about moving your things- especially in a temporary situation. We have lived in an apartment before, and it was never as quiet as it was here. You barely even notice that you have neighbors, because it isn’t loud having people above/below you like most apartment living is. Terry was so helpful throughout our stay, and I would definitely recommend Seven Trails to anyone looking for an apartment/townhome!

By: Anonymous Verified Resident

Source: Property Site

Thank you so much Candace! Please let us know if there is anything you need and we are very glad you chose Seven Trails as your new home.

Posted On: 8/24/2017

Location, Location, Location!

Can't get a better location in West County. Perfect for families, access to all Ballwin services. Plus all the Seven Trails pools, clubhouse, Vlasis Park, GREAT management & staff, so much to love. Third time I've lived here in my life, and I will be back.

By: Steve Smith Verified Resident

Source: Property Site

Thank you so much Candace! Please let us know if there is anything you need and we are very glad you chose Seven Trails as your new home.

Maintenance:

Posted On: 7/31/2017

Maintenance

The maintenance team here is amazing anytime I have a problem they come asap and always do such a well job and making sure I am happy with the work that was done. They are all so friendly and wave when ever I see them. Best maintenance team ever

By: Miranda Verified Resident

Source: Property Site

Thank you so much Candace! Please let us know if there is anything you need and we are very glad you chose Seven Trails as your new home.

Posted On: 7/25/2017

Great Location

I needed a short term lease before moving out of state and they were SO helpful. They gave me a great deal on a place with reasonable rent. The dog park is perfect and I loved having multiple pools! Right off of Manchester so easy access to everything. Upon move-out there was a mistake with my final balance. Terry helped fix it and was SO sweet in the process. I would highly recommend this apartment complex!

By: Cara Verified Resident

Source: Property Site

Thank you so much Candace! Please let us know if there is anything you need and we are very glad you chose Seven Trails as your new home.

Posted On: 3/23/2017

Dog Park

The dog park man. I was not going to buy a dog w/o a back yard and now i have one. My dog loves it, everybody loves it. Kudos to the masterminds that invented this idea. I am now a changed man :)

By: James L Verified Resident

Source: Property Site

Thank you so much Candace! Please let us know if there is anything you need and we are very glad you chose Seven Trails as your new home.

Posted On: 3/5/2017

Helpful staff!

I recently moved into a two bedroom one bathroom apartment and I could not have been happier with the process. There were many reasons why I chose this apartment but one of the biggest was the staff that helped me. Abby and Kristen were a HUGE help in the decision making and information gathering, making the choice so much easier. Without these two ladies helping me, I can honestly say that I would not be living here. The location of this complex is just about perfect, there is a lot to do on this half of manchester road including vlasis park right next to us. Thanks for making this an easy transition ladies!

By: Alex Verified Resident

Source: Property Site

Thank you so much Candace! Please let us know if there is anything you need and we are very glad you chose Seven Trails as your new home.

Posted On: 1/29/2017

Review

A awesome place to live, and it is in a great location. Almost everything is nice and well kept up with. The basketball court needs a lot of work to make it more kid friendly. Also, a waste of space in the office because they have 3 racquetball courts. They should transform one into a basketball court. Overall a great place.

By: Anonymous

Source: Property Site

Thank you so much Candace! Please let us know if there is anything you need and we are very glad you chose Seven Trails as your new home.

Posted On: 8/2/2016

Awesome Leasing Agents.

Everyone that works here is absolutely amazing1 Its been years since I leased an apartment I had so many questions in regards to the process. During our phone conversation Becca answered every question I could possibly think of and was very helpful and friendly. When I arrived to look at the Town home I was greeted and assured someone would be with me very soon (it was the first of the month so lease payments were due) they were very busy, Ashley was so happy to assist with showing the place and also very informative and friendly. I would definitely recommend Seven Trails to anyone who is in need of an apartment,

By: Connie

Source: Property Site Read Property Manager's Response

Hi Connie, Thanks for providing feedback on your experience! We're happy our staff could help you in your apartment search. If there is anything else we can do, please let us know.

Parking:

Amenities:

Maintenance:

Posted On: 6/30/2016

Very Grateful

My family and I like living here at Retreat At Seven Trails. Our air conditioner stopped working on one of the hottest days of this year. They did a wonderful job putting in a new one. My family and I are very thankful that they put the new unit in immediately because I had a heart transplant five years ago and I can't wait take a lot of heat. I'm very grateful that they made me a priority!! J. Bonds & Family

By: J.B. Verified Resident

Source: Property Site Read Property Manager's Response

Hi J.B., thanks for the great feedback! Our maintenance team work hard to keep our residents happy and comfortable. Hope you are enjoying your home at Seven Trails! Let us know if there is anything additional we can do for you.

Posted On: 5/6/2016

Great Place to Live

I'm really glad the complex is under new management, everyone is so polite and helpful. I can see more attention to detail, and management that really cares about tenants. Thank you all for everything. Keep up the good work R-Cpt Michael A. Spurgeon

By: Michael Spurgeon Verified Resident

Source: Property Site Read Property Manager's Response

Hi Michael, thanks for taking a moment of your time to write a review. All of our staff strive to make our residents happy and love their home at Retreat at Seven Trails. We're glad you can tell! Thank you again. Emily

Maintenance:

Posted On: 5/5/2016

maintenance

i put in a request two days ago and the repairs were done quickly. I was impressed with the job. Thanks Mike

By: Mike Hitchcock Verified Resident

Source: Property Site Read Property Manager's Response

Hi Mike, we're glad we could attend to your request and take care of that for you! Thank you for taking a moment to provide feedback on your experience. Best regards, Emily

Parking:

Posted On: 4/27/2016

History

I have lived here for 32 years. We have had a number a new owners and managers. It takes a while to see if is better or not. SO FOR SO GOOD. Too soon to rate all categories. It is the best place to live in the St. Louis area.

By: John

Source: Property Site Read Property Manager's Response

Hi John, thanks for the review! We are happy to have you as a resident and hope that we continue to impress. Our goal is to ensure all of our residents have a pleasant experience. Let us know if there is anything we can do! Thank you.

Parking:

Location:

Noise:

Posted On: 4/25/2016

Above and Beyond...

Thanks so much for the help with my oversized delivery. The staff went above and beyond to help me to my vehicle!

By: Anonymous Verified Resident

Source: Property Site Read Property Manager's Response

We're happy to help! Thanks for taking a moment to provide a great review.

Overall Rating

Ratings By Category

Parking

Amenities

Maintenance

Staff

Value

Location

Noise

Reviews

All Good

5 stars!

Move in experience

Onward!

Staff

Really?

Furnished Apartment

Location, Location, Location!

Maintenance

Great Location

Dog Park

Helpful staff!

Review

Awesome Leasing Agents.

Very Grateful

Great Place to Live

maintenance

History

Above and Beyond...

Overall Rating

Ratings By Category

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